Files
crm.twinpol.com/modules/Calls/Call.php
2025-05-12 15:44:39 +00:00

740 lines
24 KiB
PHP
Executable File

<?php
if(!defined('sugarEntry') || !sugarEntry) die('Not A Valid Entry Point');
/*********************************************************************************
* SugarCRM is a customer relationship management program developed by
* SugarCRM, Inc. Copyright (C) 2004 - 2009 SugarCRM Inc.
*
* This program is free software; you can redistribute it and/or modify it under
* the terms of the GNU General Public License version 3 as published by the
* Free Software Foundation with the addition of the following permission added
* to Section 15 as permitted in Section 7(a): FOR ANY PART OF THE COVERED WORK
* IN WHICH THE COPYRIGHT IS OWNED BY SUGARCRM, SUGARCRM DISCLAIMS THE WARRANTY
* OF NON INFRINGEMENT OF THIRD PARTY RIGHTS.
*
* This program is distributed in the hope that it will be useful, but WITHOUT
* ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
* FOR A PARTICULAR PURPOSE. See the GNU General Public License for more
* details.
*
* You should have received a copy of the GNU General Public License along with
* this program; if not, see http://www.gnu.org/licenses or write to the Free
* Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
* 02110-1301 USA.
*
* You can contact SugarCRM, Inc. headquarters at 10050 North Wolfe Road,
* SW2-130, Cupertino, CA 95014, USA. or at email address contact@sugarcrm.com.
*
* The interactive user interfaces in modified source and object code versions
* of this program must display Appropriate Legal Notices, as required under
* Section 5 of the GNU General Public License version 3.
*
* In accordance with Section 7(b) of the GNU General Public License version 3,
* these Appropriate Legal Notices must retain the display of the "Powered by
* SugarCRM" logo. If the display of the logo is not reasonably feasible for
* technical reasons, the Appropriate Legal Notices must display the words
* "Powered by SugarCRM".
********************************************************************************/
/*********************************************************************************
* Description: TODO: To be written.
* Portions created by SugarCRM are Copyright (C) SugarCRM, Inc.
* All Rights Reserved.
* Contributor(s): ______________________________________..
********************************************************************************/
require_once('data/SugarBean.php');
require_once('modules/Contacts/Contact.php');
require_once('modules/Users/User.php');
require_once('include/json_config.php');
// Call is used to store customer information.
class Call extends SugarBean {
var $field_name_map;
// Stored fields
var $id;
var $json_id;
var $date_entered;
var $date_modified;
var $assigned_user_id;
var $modified_user_id;
var $description;
var $name;
var $status;
var $date_start;
var $time_start;
var $duration_hours;
var $duration_minutes;
var $date_end;
var $parent_type;
var $parent_type_options;
var $parent_id;
var $contact_id;
var $user_id;
var $lead_id;
var $direction;
var $reminder_time;
var $reminder_time_options;
var $reminder_checked;
var $required;
var $accept_status;
var $created_by;
var $created_by_name;
var $modified_by_name;
var $parent_name;
var $contact_name;
var $contact_phone;
var $contact_email;
var $account_id;
var $opportunity_id;
var $case_id;
var $assigned_user_name;
var $note_id;
var $outlook_id;
var $update_vcal = true;
var $contacts_arr;
var $users_arr;
var $leads_arr;
var $default_call_name_values = array('Assemble catalogs', 'Make travel arrangements', 'Send a letter', 'Send contract', 'Send fax', 'Send a follow-up letter', 'Send literature', 'Send proposal', 'Send quote');
var $minutes_value_default = 15;
var $minutes_values = array('0'=>'00','15'=>'15','30'=>'30','45'=>'45');
var $table_name = "calls";
var $rel_users_table = "calls_users";
var $rel_contacts_table = "calls_contacts";
var $rel_leads_table = "calls_leads";
var $module_dir = 'Calls';
var $object_name = "Call";
var $new_schema = true;
var $importable = true;
// This is used to retrieve related fields from form posts.
var $additional_column_fields = array('assigned_user_name', 'assigned_user_id', 'contact_id', 'user_id', 'contact_name');
var $relationship_fields = array( 'account_id' => 'accounts',
'opportunity_id' => 'opportunities',
'contact_id' => 'contacts',
'case_id' => 'cases',
'user_id' => 'users',
'assigned_user_id' => 'users',
'note_id' => 'notes',
'lead_id' => 'leads',
);
function Call() {
parent::SugarBean();
global $app_list_strings;
$this->setupCustomFields('Calls');
foreach ($this->field_defs as $field) {
$this->field_name_map[$field['name']] = $field;
}
if(!empty($GLOBALS['app_list_strings']['duration_intervals']))
$this->minutes_values = $GLOBALS['app_list_strings']['duration_intervals'];
}
// save date_end by calculating user input
// this is for calendar
function save($check_notify = FALSE) {
global $timedate,$current_user;
global $disable_date_format;
$this->date_start = $_POST['date_start'];
if( isset($this->date_start) &&
isset($this->duration_hours) &&
isset($this->duration_minutes) ) {
$date_start_in_db_fmt=$timedate->swap_formats($this->date_start, $timedate->get_date_time_format(true, $current_user), $timedate->get_db_date_time_format());
$date_start_array=split(" ",trim($date_start_in_db_fmt));
$date_time_start =DateTimeUtil::get_time_start($date_start_array[0],$date_start_array[1]);
$date_start_timestamp=mktime($date_time_start->hour,$date_time_start->min,$date_time_start->sec,$date_time_start->month,$date_time_start->day);
$date_start_timestamp+= (( $this->duration_hours * 3600 )+ ($this->duration_minutes * 60));
$this->date_end=date ($timedate->get_date_time_format(true, $current_user),$date_start_timestamp);
// Need to convert it to the db date right here so that we don't miss the time calculation
$this->date_end = $timedate->to_db_date($this->date_end);
if(empty($disable_date_format)){
$this->date_end = $timedate->swap_formats($this->date_end, $timedate->dbDayFormat, $timedate->get_date_format());
}
}
if (empty($this->status) ) {
$mod_strings = return_module_language($GLOBALS['current_language'], $this->module_dir);
$this->status = $mod_strings['LBL_DEFAULT_STATUS'];
}
/*nsingh 7/3/08 commenting out as bug #20814 is invalid
if($current_user->getPreference('reminder_time')!= -1 && isset($_POST['reminder_checked']) && isset($_POST['reminder_time']) && $_POST['reminder_checked']==0 && $_POST['reminder_time']==-1){
$this->reminder_checked = '1';
$this->reminder_time = $current_user->getPreference('reminder_time');
}*/
$this->date_reminder=$this->date_reminder.' '.$_REQUEST['date_reminder_hours'].'-'.$_REQUEST['date_reminder_minutes'].'-00';
$this->reminder_type = $_POST['reminder_type_sms']+$_POST['reminder_type_email']+$_POST['reminder_type_google'];
parent::save($check_notify);
global $current_user;
// require_once('modules/vCals/vCal.php');
/*
if($this->update_vcal) {
vCal::cache_sugar_vcal($current_user);
} */
}
/** Returns a list of the associated contacts
* Portions created by SugarCRM are Copyright (C) SugarCRM, Inc..
* All Rights Reserved..
* Contributor(s): ______________________________________..
*/
function get_contacts()
{
// First, get the list of IDs.
$query = "SELECT contact_id as id from calls_contacts where call_id='$this->id' AND deleted=0";
return $this->build_related_list($query, new Contact());
}
function get_summary_text()
{
return "$this->name";
}
function create_list_query($order_by, $where, $show_deleted=0)
{
$custom_join = $this->custom_fields->getJOIN();
$query = "SELECT ";
$query .= "
calls.*,";
if ( preg_match("/calls_users\.user_id/",$where))
{
$query .= "calls_users.required,
calls_users.accept_status,";
}
$query .= "
users.user_name as assigned_user_name";
if($custom_join){
$query .= $custom_join['select'];
}
// this line will help generate a GMT-metric to compare to a locale's timezone
if ( preg_match("/contacts/",$where)){
$query .= ", contacts.first_name, contacts.last_name";
$query .= ", contacts.assigned_user_id contact_name_owner";
}
$query .= " FROM calls ";
/*
if ( $this->db->dbType == 'mssql' )
{
$query .= ", calls.date_start ";
if ( preg_match("/contacts/",$where)){
$query .= ", contacts.first_name, contacts.last_name";
$query .= ", contacts.assigned_user_id contact_name_owner";
}
$query .= " FROM calls ";
}
*/
if ( preg_match("/contacts/",$where)){
$query .= "LEFT JOIN calls_contacts
ON calls.id=calls_contacts.call_id
LEFT JOIN contacts
ON calls_contacts.contact_id=contacts.id ";
}
if ( preg_match("/calls_users\.user_id/",$where))
{
$query .= "LEFT JOIN calls_users
ON calls.id=calls_users.call_id and calls_users.deleted=0 ";
}
$query .= "
LEFT JOIN users
ON calls.assigned_user_id=users.id ";
if($custom_join){
$query .= $custom_join['join'];
}
$where_auto = '1=1';
if($show_deleted == 0){
$where_auto = " $this->table_name.deleted=0 ";
}else if($show_deleted == 1){
$where_auto = " $this->table_name.deleted=1 ";
}
//$where_auto .= " GROUP BY calls.id";
if($where != "")
$query .= "where $where AND ".$where_auto;
else
$query .= "where ".$where_auto;
if($order_by != "")
$query .= " ORDER BY ". $this->process_order_by($order_by, null);
else
$query .= " ORDER BY calls.name";
return $query;
}
function create_export_query(&$order_by, &$where)
{
$contact_required = ereg("contacts", $where);
$custom_join = $this->custom_fields->getJOIN(true, true);
if($contact_required)
{
$query = "SELECT calls.*, contacts.first_name, contacts.last_name";
if($custom_join){
$query .= $custom_join['select'];
}
$query .= " FROM contacts, calls, calls_contacts ";
$where_auto = "calls_contacts.contact_id = contacts.id AND calls_contacts.call_id = calls.id AND calls.deleted=0 AND contacts.deleted=0";
}
else
{
$query = 'SELECT calls.*';
if($custom_join){
$query .= $custom_join['select'];
}
$query .= ' FROM calls ';
$where_auto = "calls.deleted=0";
}
if($custom_join){
$query .= $custom_join['join'];
}
if($where != "")
$query .= "where $where AND ".$where_auto;
else
$query .= "where ".$where_auto;
if($order_by != "")
$query .= " ORDER BY ". $this->process_order_by($order_by, null);
else
$query .= " ORDER BY calls.name";
return $query;
}
function fill_in_additional_list_fields()
{
parent::fill_in_additional_list_fields();
// $this->fill_in_additional_detail_fields();
// $this->fill_in_additional_parent_fields();
}
function fill_in_additional_detail_fields()
{
parent::fill_in_additional_detail_fields();
$query = "SELECT c.first_name, c.last_name, c.phone_work, c.id FROM contacts c, calls_contacts c_c ";
$query .= "WHERE c_c.contact_id=c.id AND c_c.call_id='$this->id' AND c_c.deleted=0 AND c.deleted=0";
$result = $this->db->query($query,true," Error filling in additional detail fields: ");
// Get the id and the name.
$row = Array();
$row = $this->db->fetchByAssoc($result);
$GLOBALS['log']->info("additional call fields $query");
if($row != null)
{
$this->contact_name = return_name($row, 'first_name', 'last_name');
$this->contact_phone = $row['phone_work'];
$this->contact_id = $row['id'];
$GLOBALS['log']->debug("Call($this->id): contact_name = $this->contact_name");
$GLOBALS['log']->debug("Call($this->id): contact_phone = $this->contact_phone");
$GLOBALS['log']->debug("Call($this->id): contact_id = $this->contact_id");
}
else {
$this->contact_name = '';
$this->contact_phone = '';
$this->contact_id = '';
$GLOBALS['log']->debug("Call($this->id): contact_name = $this->contact_name");
$GLOBALS['log']->debug("Call($this->id): contact_phone = $this->contact_phone");
$GLOBALS['log']->debug("Call($this->id): contact_id = $this->contact_id");
}
if (!isset($this->duration_minutes)) {
$this->duration_minutes = $this->minutes_value_default;
}
global $timedate;
//setting default date and time
if (is_null($this->date_start)) {
$this->date_start = $timedate->to_display_date_time(gmdate($GLOBALS['timedate']->get_db_date_time_format()));
}
if (is_null($this->duration_hours))
$this->duration_hours = "0";
if (is_null($this->duration_minutes))
$this->duration_minutes = "1";
$this->fill_in_additional_parent_fields();
global $app_list_strings;
$parent_types = $app_list_strings['record_type_display'];
$disabled_parent_types = ACLController::disabledModuleList($parent_types,false, 'list');
foreach($disabled_parent_types as $disabled_parent_type){
if($disabled_parent_type != $this->parent_type){
unset($parent_types[$disabled_parent_type]);
}
}
$this->parent_type_options = get_select_options_with_id($parent_types, $this->parent_type);
if (empty($this->reminder_time)) {
$this->reminder_time = -1;
}
$this->reminder_checked = $this->reminder_time == -1 ? false : true;
if (isset ($_REQUEST['parent_type'])) {
$this->parent_type = $_REQUEST['parent_type'];
} elseif (is_null($this->parent_type)) {
$this->parent_type = $app_list_strings['record_type_default_key'];
}
}
function fill_in_additional_parent_fields()
{
$this->parent_name = '';
global $app_strings, $beanFiles, $beanList;
if ( ! isset($beanList[$this->parent_type]))
{
$this->parent_name = '';
return;
}
$beanType = $beanList[$this->parent_type];
require_once($beanFiles[$beanType]);
$parent = new $beanType();
if (is_subclass_of($parent, 'Person')) {
$query = "SELECT first_name, last_name, assigned_user_id parent_name_owner from $parent->table_name where id = '$this->parent_id'";
}
else {
$query = "SELECT name ";
if(isset($parent->field_defs['assigned_user_id'])){
$query .= " , assigned_user_id parent_name_owner ";
}else{
$query .= " , created_by parent_name_owner ";
}
$query .= " from $parent->table_name where id = '$this->parent_id'";
}
$result = $this->db->query($query,true," Error filling in additional detail fields: ");
// Get the id and the name.
$row = $this->db->fetchByAssoc($result);
if ($row && !empty($row['parent_name_owner'])){
$this->parent_name_owner = $row['parent_name_owner'];
$this->parent_name_mod = $this->parent_type;
}
if (is_subclass_of($parent, 'Person') and $row != null)
{
$this->parent_name = '';
if ($row['first_name'] != '') $this->parent_name .= stripslashes($row['first_name']). ' ';
if ($row['last_name'] != '') $this->parent_name .= stripslashes($row['last_name']);
}
elseif($row != null)
{
$this->parent_name = stripslashes($row['name']);
}
else {
$this->parent_name = '';
}
}
function get_list_view_data(){
$call_fields = $this->get_list_view_array();
global $app_list_strings, $focus, $action, $currentModule, $image_path;
if (isset($focus->id)) $id = $focus->id;
else $id = '';
if (isset($this->parent_type) && $this->parent_type != null)
{
$call_fields['PARENT_MODULE'] = $this->parent_type;
}
if ($this->status == "Planned") {
//cn: added this if() to deal with sequential Closes in Meetings. this is a hack to a hack (formbase.php->handleRedirect)
if(empty($action)) { $action = "index"; }
$call_fields['SET_COMPLETE'] = "<a href='index.php?return_module=$currentModule&return_action=$action&return_id=$id&action=EditView&status=Held&module=Calls&record=$this->id&status=Held'>".get_image($image_path."close_inline","title=".translate('LBL_LIST_CLOSE','Calls')." border='0'")."</a>";
}
global $timedate;
$today = gmdate($GLOBALS['timedate']->get_db_date_time_format(), time());
$nextday = gmdate($GLOBALS['timedate']->dbDayFormat, time() + 3600*24);
$mergeTime = $call_fields['DATE_START']; //$timedate->merge_date_time($call_fields['DATE_START'], $call_fields['TIME_START']);
$date_db = $timedate->to_db($mergeTime);
if( $date_db < $today){
$call_fields['DATE_START']= "<font class='overdueTask'>".$call_fields['DATE_START']."</font>";
}else if($date_db < $nextday){
$call_fields['DATE_START'] = "<font class='todaysTask'>".$call_fields['DATE_START']."</font>";
}else{
$call_fields['DATE_START'] = "<font class='futureTask'>".$call_fields['DATE_START']."</font>";
}
$this->fill_in_additional_detail_fields();
$call_fields['CONTACT_ID'] = $this->contact_id;
$call_fields['CONTACT_NAME'] = $this->contact_name;
$call_fields['PARENT_NAME'] = $this->parent_name;
return $call_fields;
}
function set_notification_body($xtpl, $call) {
global $sugar_config;
global $app_list_strings;
global $current_user;
global $app_list_strings;
global $timedate;
$prefDate = User::getUserDateTimePreferences($call->current_notify_user);
$x = date($prefDate['date']." ".$prefDate['time'], strtotime(($call->date_start . " " . $call->time_start)));
$xOffset = $timedate->handle_offset($x, $prefDate['date']." ".$prefDate['time'], true, $current_user);
if ( strtolower(get_class($call->current_notify_user)) == 'contact' ) {
$xtpl->assign("ACCEPT_URL", $sugar_config['site_url'].
'/index.php?entryPoint=acceptDecline&module=Calls&contact_id='.$call->current_notify_user->id.'&record='.$call->id);
} elseif ( strtolower(get_class($call->current_notify_user)) == 'lead' ) {
$xtpl->assign("ACCEPT_URL", $sugar_config['site_url'].
'/index.php?entryPoint=acceptDecline&module=Calls&lead_id='.$call->current_notify_user->id.'&record='.$call->id);
} else {
$xtpl->assign("ACCEPT_URL", $sugar_config['site_url'].
'/index.php?entryPoint=acceptDecline&module=Calls&user_id='.$call->current_notify_user->id.'&record='.$call->id);
}
$xtpl->assign("CALL_TO", $call->current_notify_user->new_assigned_user_name);
$xtpl->assign("CALL_SUBJECT", $call->name);
$xtpl->assign("CALL_STARTDATE", $xOffset . " " . (!empty($app_list_strings['dom_timezones_extra'][$prefDate['userGmtOffset']]) ? $app_list_strings['dom_timezones_extra'][$prefDate['userGmtOffset']] : $prefDate['userGmt']));
$xtpl->assign("CALL_HOURS", $call->duration_hours);
$xtpl->assign("CALL_MINUTES", $call->duration_minutes);
$xtpl->assign("CALL_STATUS", ((isset($call->status))?$app_list_strings['call_status_dom'][$call->status] : ""));
$xtpl->assign("CALL_DESCRIPTION", $call->description);
return $xtpl;
}
function get_call_users() {
$template = new User();
// First, get the list of IDs.
$query = "SELECT calls_users.required, calls_users.accept_status, calls_users.user_id from calls_users where calls_users.call_id='$this->id' AND calls_users.deleted=0";
$GLOBALS['log']->debug("Finding linked records $this->object_name: ".$query);
$result = $this->db->query($query, true);
$list = Array();
while($row = $this->db->fetchByAssoc($result)) {
$template = new User(); // PHP 5 will retrieve by reference, always over-writing the "old" one
$record = $template->retrieve($row['user_id']);
$template->required = $row['required'];
$template->accept_status = $row['accept_status'];
if($record != null) {
// this copies the object into the array
$list[] = $template;
}
}
return $list;
}
function get_invite_calls(&$user)
{
$template = $this;
// First, get the list of IDs.
$query = "SELECT calls_users.required, calls_users.accept_status, calls_users.call_id from calls_users where calls_users.user_id='$user->id' AND ( calls_users.accept_status IS NULL OR calls_users.accept_status='none') AND calls_users.deleted=0";
$GLOBALS['log']->debug("Finding linked records $this->object_name: ".$query);
$result = $this->db->query($query, true);
$list = Array();
while($row = $this->db->fetchByAssoc($result))
{
$record = $template->retrieve($row['call_id']);
$template->required = $row['required'];
$template->accept_status = $row['accept_status'];
if($record != null)
{
// this copies the object into the array
$list[] = $template;
}
}
return $list;
}
function set_accept_status(&$user,$status)
{
if ( $user->object_name == 'User')
{
$relate_values = array('user_id'=>$user->id,'call_id'=>$this->id);
$data_values = array('accept_status'=>$status);
$this->set_relationship($this->rel_users_table, $relate_values, true, true,$data_values);
global $current_user;
require_once('modules/vCals/vCal.php');
if ( $this->update_vcal )
{
vCal::cache_sugar_vcal($user);
}
}
else if ( $user->object_name == 'Contact')
{
$relate_values = array('contact_id'=>$user->id,'call_id'=>$this->id);
$data_values = array('accept_status'=>$status);
$this->set_relationship($this->rel_contacts_table, $relate_values, true, true,$data_values);
}
else if ( $user->object_name == 'Lead')
{
$relate_values = array('lead_id'=>$user->id,'call_id'=>$this->id);
$data_values = array('accept_status'=>$status);
$this->set_relationship($this->rel_leads_table, $relate_values, true, true,$data_values);
}
}
function get_notification_recipients() {
// $GLOBALS['log']->debug('Call.php->get_notification_recipients():'.print_r($this,true));
$list = array();
$notify_user = new User();
$notify_user->retrieve($this->assigned_user_id);
$notify_user->new_assigned_user_name = $notify_user->full_name;
$GLOBALS['log']->info("Notifications: recipient is $notify_user->new_assigned_user_name");
$list[] = $notify_user;
if(!is_array($this->contacts_arr)) {
$this->contacts_arr = array();
}
if(!is_array($this->users_arr)) {
$this->users_arr = array();
}
if(!is_array($this->leads_arr)) {
$this->leads_arr = array();
}
foreach($this->users_arr as $user_id) {
$notify_user = new User();
$notify_user->retrieve($user_id);
$notify_user->new_assigned_user_name = $notify_user->full_name;
$GLOBALS['log']->info("Notifications: recipient is $notify_user->new_assigned_user_name");
$list[] = $notify_user;
}
foreach($this->contacts_arr as $contact_id) {
$notify_user = new Contact();
$notify_user->retrieve($contact_id);
$notify_user->new_assigned_user_name = $notify_user->full_name;
$GLOBALS['log']->info("Notifications: recipient is $notify_user->new_assigned_user_name");
$list[] = $notify_user;
}
foreach($this->leads_arr as $lead_id) {
$notify_user = new Lead();
$notify_user->retrieve($lead_id);
$notify_user->new_assigned_user_name = $notify_user->full_name;
$GLOBALS['log']->info("Notifications: recipient is $notify_user->new_assigned_user_name");
$list[] = $notify_user;
}
// $GLOBALS['log']->debug('Call.php->get_notification_recipients():'.print_r($list,true));
return $list;
}
function bean_implements($interface){
switch($interface){
case 'ACL':return true;
}
return false;
}
function listviewACLHelper(){
$array_assign = parent::listviewACLHelper();
$is_owner = false;
if(!empty($this->parent_name)){
if(!empty($this->parent_name_owner)){
global $current_user;
$is_owner = $current_user->id == $this->parent_name_owner;
}
}
if(!ACLController::moduleSupportsACL($this->parent_type) || ACLController::checkAccess($this->parent_type, 'view', $is_owner)){
$array_assign['PARENT'] = 'a';
}else{
$array_assign['PARENT'] = 'span';
}
$is_owner = false;
if(!empty($this->contact_name)){
if(!empty($this->contact_name_owner)){
global $current_user;
$is_owner = $current_user->id == $this->contact_name_owner;
}
}
if( ACLController::checkAccess('Contacts', 'view', $is_owner)){
$array_assign['CONTACT'] = 'a';
}else{
$array_assign['CONTACT'] = 'span';
}
return $array_assign;
}
function save_relationship_changes($is_update) {
parent::save_relationship_changes($is_update, array('lead_id', 'contact_id', 'user_id'));
}
}
?>