255 lines
8.5 KiB
PHP
255 lines
8.5 KiB
PHP
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<?php
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if(!defined('sugarEntry') || !sugarEntry) die('Not A Valid Entry Point');
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/*********************************************************************************
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* SugarCRM is a customer relationship management program developed by
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* SugarCRM, Inc. Copyright (C) 2004-2010 SugarCRM Inc.
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*
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* This program is free software; you can redistribute it and/or modify it under
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* the terms of the GNU Affero General Public License version 3 as published by the
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* Free Software Foundation with the addition of the following permission added
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* to Section 15 as permitted in Section 7(a): FOR ANY PART OF THE COVERED WORK
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* IN WHICH THE COPYRIGHT IS OWNED BY SUGARCRM, SUGARCRM DISCLAIMS THE WARRANTY
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* OF NON INFRINGEMENT OF THIRD PARTY RIGHTS.
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*
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* This program is distributed in the hope that it will be useful, but WITHOUT
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* ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
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* FOR A PARTICULAR PURPOSE. See the GNU Affero General Public License for more
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* details.
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*
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* You should have received a copy of the GNU Affero General Public License along with
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* this program; if not, see http://www.gnu.org/licenses or write to the Free
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* Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA
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* 02110-1301 USA.
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*
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* You can contact SugarCRM, Inc. headquarters at 10050 North Wolfe Road,
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* SW2-130, Cupertino, CA 95014, USA. or at email address contact@sugarcrm.com.
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*
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* The interactive user interfaces in modified source and object code versions
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* of this program must display Appropriate Legal Notices, as required under
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* Section 5 of the GNU Affero General Public License version 3.
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*
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* In accordance with Section 7(b) of the GNU Affero General Public License version 3,
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* these Appropriate Legal Notices must retain the display of the "Powered by
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* SugarCRM" logo. If the display of the logo is not reasonably feasible for
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* technical reasons, the Appropriate Legal Notices must display the words
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* "Powered by SugarCRM".
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********************************************************************************/
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$dictionary['Case'] = array('table' => 'cases','audited'=>true, 'unified_search' => true,'duplicate_merge'=>true,
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'comment' => 'Cases are issues or problems that a customer asks a support representative to resolve'
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,'fields' => array (
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'account_name' =>
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array (
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'name' => 'account_name',
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'rname' => 'name',
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'id_name' => 'account_id',
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'vname' => 'LBL_ACCOUNT_NAME',
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'type' => 'relate',
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'link'=>'accounts',
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'table' => 'accounts',
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'join_name'=>'accounts',
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'isnull' => 'true',
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'module' => 'Accounts',
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'dbType' => 'varchar',
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'len' => 100,
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'source'=>'non-db',
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'unified_search' => true,
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'comment' => 'The name of the account represented by the account_id field',
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'required' => true,
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'importable' => 'required',
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),
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'account_name1' =>
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array (
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'name' => 'account_name1',
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'source'=>'non-db',
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'type'=>'text',
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'len' => 100,
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'importable' => 'false',
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),
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'account_id'=>
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array(
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'name'=>'account_id',
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'type' => 'relate',
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'dbType' => 'id',
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'rname' => 'id',
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'module' => 'Accounts',
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'id_name' => 'account_id',
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'reportable'=>false,
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'vname'=>'LBL_ACCOUNT_ID',
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'audited'=>true,
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'massupdate' => false,
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'comment' => 'The account to which the case is associated'
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),
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'status' =>
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array (
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'name' => 'status',
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'vname' => 'LBL_STATUS',
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'type' => 'enum',
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'options' => 'case_status_dom',
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'len'=>25,
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'audited'=>true,
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'comment' => 'The status of the case',
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),
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'priority' =>
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array (
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'name' => 'priority',
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'vname' => 'LBL_PRIORITY',
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'type' => 'enum',
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'options' => 'case_priority_dom',
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'len'=>25,
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'audited'=>true,
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'comment' => 'The priority of the case',
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),
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'resolution' =>
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array (
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'name' => 'resolution',
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'vname' => 'LBL_RESOLUTION',
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'type' => 'text',
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'comment' => 'The resolution of the case'
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),
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'tasks' =>
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array (
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'name' => 'tasks',
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'type' => 'link',
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'relationship' => 'case_tasks',
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'source'=>'non-db',
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'vname'=>'LBL_TASKS',
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),
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'notes' =>
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array (
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'name' => 'notes',
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'type' => 'link',
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'relationship' => 'case_notes',
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'source'=>'non-db',
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'vname'=>'LBL_NOTES',
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),
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'meetings' =>
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array (
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'name' => 'meetings',
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'type' => 'link',
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'relationship' => 'case_meetings',
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'bean_name'=>'Meeting',
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'source'=>'non-db',
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'vname'=>'LBL_MEETINGS',
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),
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'emails' =>
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array (
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'name' => 'emails',
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'type' => 'link',
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'relationship' => 'emails_cases_rel',/* reldef in emails */
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'source'=>'non-db',
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'vname'=>'LBL_EMAILS',
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),
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'calls' =>
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array (
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'name' => 'calls',
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'type' => 'link',
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'relationship' => 'case_calls',
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'source'=>'non-db',
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'vname'=>'LBL_CALLS',
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),
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'bugs' =>
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array (
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'name' => 'bugs',
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'type' => 'link',
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'relationship' => 'cases_bugs',
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'source'=>'non-db',
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'vname'=>'LBL_BUGS',
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),
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'contacts' =>
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array (
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'name' => 'contacts',
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'type' => 'link',
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'relationship' => 'contacts_cases',
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'source'=>'non-db',
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'vname'=>'LBL_CONTACTS',
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),
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'accounts' =>
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array (
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'name' => 'accounts',
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'type' => 'link',
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'relationship' => 'account_cases',
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'link_type'=>'one',
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'side'=>'right',
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'source'=>'non-db',
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'vname'=>'LBL_ACCOUNT',
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),
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'project' =>
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array (
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'name' => 'project',
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'type' => 'link',
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'relationship' => 'projects_cases',
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'source'=>'non-db',
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'vname'=>'LBL_PROJECTS',
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),
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), 'indices' => array (
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array('name' =>'case_number' , 'type'=>'index' , 'fields'=>array('case_number')),
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array('name' =>'idx_case_name', 'type' =>'index', 'fields'=>array('name')),
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array( 'name' => 'idx_account_id', 'type' => 'index', 'fields'=> array('account_id')),
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array('name' => 'idx_cases_stat_del', 'type' => 'index', 'fields'=> array('assigned_user_id', 'status', 'deleted')),
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)
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, 'relationships' => array (
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'case_calls' => array('lhs_module'=> 'Cases', 'lhs_table'=> 'cases', 'lhs_key' => 'id',
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'rhs_module'=> 'Calls', 'rhs_table'=> 'calls', 'rhs_key' => 'parent_id',
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'relationship_type'=>'one-to-many', 'relationship_role_column'=>'parent_type',
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'relationship_role_column_value'=>'Cases')
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,'case_tasks' => array('lhs_module'=> 'Cases', 'lhs_table'=> 'cases', 'lhs_key' => 'id',
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'rhs_module'=> 'Tasks', 'rhs_table'=> 'tasks', 'rhs_key' => 'parent_id',
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'relationship_type'=>'one-to-many', 'relationship_role_column'=>'parent_type',
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'relationship_role_column_value'=>'Cases')
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,'case_notes' => array('lhs_module'=> 'Cases', 'lhs_table'=> 'cases', 'lhs_key' => 'id',
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'rhs_module'=> 'Notes', 'rhs_table'=> 'notes', 'rhs_key' => 'parent_id',
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'relationship_type'=>'one-to-many', 'relationship_role_column'=>'parent_type',
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'relationship_role_column_value'=>'Cases')
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,'case_meetings' => array('lhs_module'=> 'Cases', 'lhs_table'=> 'cases', 'lhs_key' => 'id',
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'rhs_module'=> 'Meetings', 'rhs_table'=> 'meetings', 'rhs_key' => 'parent_id',
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'relationship_type'=>'one-to-many', 'relationship_role_column'=>'parent_type',
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'relationship_role_column_value'=>'Cases')
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,'case_emails' => array('lhs_module'=> 'Cases', 'lhs_table'=> 'cases', 'lhs_key' => 'id',
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'rhs_module'=> 'Emails', 'rhs_table'=> 'emails', 'rhs_key' => 'parent_id',
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'relationship_type'=>'one-to-many', 'relationship_role_column'=>'parent_type',
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'relationship_role_column_value'=>'Cases')
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,
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'cases_assigned_user' =>
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array('lhs_module'=> 'Users', 'lhs_table'=> 'users', 'lhs_key' => 'id',
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'rhs_module'=> 'Cases', 'rhs_table'=> 'cases', 'rhs_key' => 'assigned_user_id',
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'relationship_type'=>'one-to-many')
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,'cases_modified_user' =>
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array('lhs_module'=> 'Users', 'lhs_table'=> 'users', 'lhs_key' => 'id',
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'rhs_module'=> 'Cases', 'rhs_table'=> 'cases', 'rhs_key' => 'modified_user_id',
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'relationship_type'=>'one-to-many')
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,'cases_created_by' =>
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array('lhs_module'=> 'Users', 'lhs_table'=> 'users', 'lhs_key' => 'id',
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'rhs_module'=> 'Cases', 'rhs_table'=> 'cases', 'rhs_key' => 'created_by',
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'relationship_type'=>'one-to-many')
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)
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//This enables optimistic locking for Saves From EditView
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,'optimistic_locking'=>true,
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);
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VardefManager::createVardef('Cases','Case', array('default', 'assignable',
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'issue',
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),
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'case'
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);
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//jc - adding for refactor for import to not use the required_fields array
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//defined in the field_arrays.php file
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$dictionary['Case']['fields']['name']['importable'] = 'required';
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?>
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